• Cover
• Title Page
• Copyright Page
• Contents
• Preface
• Chapter 1 Basic Management Concepts
  • Introduction
  • Management and Administration
  • Management — An Art or Science: A Debate
  • Management as a Profession
  • Levels of Management
  • Managerial Skills
  • Role of Manager
  • Importance of Management
  • Scope of Management or Functional Areas of Management
  • Functions of Management
  • Management by Exception (MBE)
  • Current Challenges in Management
  • Current Trends in Management
  • Review Questions
• Chapter 2 Evolution of Management Concepts
  • Introduction
  • Schools of Management Thought or Approaches to Management
  • Contributions to Management Thought
  • Review Questions
• Chapter 3 Social Aspects of Business
  • Introduction
  • Social Responsibility to Stakeholders
  • Review Questions
• Chapter 4 Planning
  • Definitions of Planning
  • Nature of Planning
  • Importance of Planning
  • Obstacles to Planning or Limitations of Planning
  • Steps to Make Plans Effective
  • Process of Planning
  • Approaches to Planning
  • Planning Tools
  • Planning Techniques
  • Review Questions
• Chapter 5 Classification of Planning
  • Hierarchy Based Classification
  • Classification on the Basis of Scope
  • Classification on the Basis of Time Horizon
  • Classification on the Basis of Challenges
  • Classification on the Basis of Formalities
  • Classification Based on Utility
  • Comparison between Usage Based Plans
  • Review Questions
• Chapter 6 Objectives
  • Introduction
  • Characteristics of Organizational Objectives
  • Importance and Role of Objectives
  • Prerequisites/Essentials of Valid Objectives/Guidelines for Objectives Setting
  • Limitations in Objectives Formulation
  • Management by Objectives (MBO)
  • Forms of Objectives
  • Review Questions
• Chapter 7 Forecasting and Planning Premises
  • Forecast
  • Forecasting Techniques
  • Planning Premises
  • Review Questions
• Chapter 8 Decision-Making
  • Features of Managerial Decisions
  • Characteristics of Decision-Making
  • Types of Decisions
  • Importance/ Advantages of Decision-Making
  • Steps in Decision-Making
  • Review Questions
• Chapter 9 Policies
  • Introduction
  • Characteristics of Policies/Considerations in Policy Making
  • Types of Policies or Sources of Policy
  • Limitations of Policy Formulation
  • Advantages
  • Review Questions
• Chapter 10 Strategy
  • Definitions
  • Features of Strategy
  • Strategies and Tactics
  • Levels of Strategy
  • Strategy Formulation
  • Review Questions
• Chapter 11 Organization and Organization Structure
  • Introduction
  • Process of Designing the Organization
  • Principles of Organization
  • Theories of Organization
  • Organization Structure
  • Review Questions
• Chapter 12 Types of Organization
  • Formal and Informal Organization
  • Types of organization
  • Review Questions
• Chapter 13 Supervision and Span of Control
  • Supervision
  • Span of Management (or Control)
  • Review Questions
• Chapter 14 Departmentation
  • Introduction
  • Bases of Division/Departmentation
  • Principles of Departmentation
  • Need for Departmentation
  • Review Questions
• Chapter 15 Organization Charts
  • Introduction
  • Organization Charts
  • Review Questions
• Chapter 16 Authority and Responsibility
  • Authority
  • Types of Authority
  • Authority and Power
  • Responsibility
  • Accountability
  • Review Questions
• Chapter 17 Delegation and Decentralization
  • Delegation
  • Decentralization of Authority
  • Summary Chart
  • Centralization
  • Review Questions
• Chapter 18 Directing
  • Introduction
  • Techniques of Direction
  • Importance of Direction
  • Principles of Direction
  • Review Questions
• Chapter 19 Motivation and Morale
  • Motivation
  • Theories of Motivation
  • Morale
  • Review Questions
• Chapter 20 Leadership
  • Introduction
  • Functions of Managerial Leadership
  • Need for Leadership and its Importance
  • Styles of Leadership
  • Theories of Leadership or Approaches to Leadership
  • Successful Women Leaders
  • Challenges Faced by Women in the Workplace
  • Traits of Successful Woman Leader
  • Review Questions
• Chapter 21 Communication
  • Nature and Scope of Business Communication
  • Definitions of Communication
  • Characteristics of Communication
  • Process of Communication
  • Principles of Communication
  • Means of Communication
  • Dimensions or Directions or Flow of Communication
  • Formal and Informal Communication
  • Barriers to Communication
  • Measures to Overcome Communication Barriers
  • Review Questions
• Chapter 22 Coordination
  • Introduction
  • Importance of Coordination/Benefits of Coordination
  • Constraints to Coordinations/Problems Encountered in Achieving Coordination
  • Steps for Effective Coordination
  • Techniques of Coordination
  • Types of Coordination
  • Coordination and Managerial Function
  • Review Questions
• Chapter 23 Control
  • Introduction
  • Need for Control or Importance of Control
  • Types of Controls
  • Measures to Address Opposition to Control Measures
  • Steps in Controlling Process
  • Review Questions
• Chapter 24 Techniques of Control
  • Introduction
  • Accounting
  • Control through Audit
  • Quality Control
  • Control through Network
  • Management Information System (MIS)
  • Overall Control System
  • Review Questions
• Chapter 25 Staffing
  • Introduction
  • Process of Staffing
  • Recruitment
  • Sources of Recruitment
  • Recent Trends in Recruitment
  • Selection
  • Training
  • Promotion
  • Performance Appraisal
  • Work From Home (Wfh)
  • Management Games: Learning Through Simulated Business Scenarios
  • Review Questions
• Previous Year Question Papers
• Glossary
• Index

Dr K Sundar, Professor, Department of Commerce, Annamalai University, has over 25 years of UG and PG teaching experience. A prolific author, he has contributed more than 100 articles in national and international journals. He has authored books on Business Communication, Principles of Management, Human Resource Management, Organisation Behaviour, Business Ethics, Business Management and Auditing.