• Cover
• Halftitle Page
• Title Page
• Copyright Page
• CONTENTS
• Preface
• UNIT 1 Communication Skills
  • Introduction
  • Essential Elements of Listening
  • Listening Tactics
  • Comprehending Strategies
  • Instructions
  • Passage: Importance of Branding in Automobile Industry
  • ‘Bee’ing Courageous
  • Pair and Share
  • Checking Facts and Opinions
  • Developing a Story from Pictures
  • Sample – Picture Story
• UNIT 2 Description
  • Flow Charts
  • Sell as You Tell
  • Presentation – Role Play
  • Linking Words
  • Types of Reading
  • Thought Process – The Story of Infosys
  • Comprehension and Interpretation
  • Glossary
  • Compare and Contrast
  • Vocabulary Enrichment
• UNIT 3 Negotiation Strategies
  • Introduction
  • Listening to Interviews
  • Digitalization – A Tool for Development - Interview
  • Definitions
  • Vocabulary Used in Negotiation
  • Points to Remember
  • Ineffective Negotiations
  • Useful Expressions for Negotiations
  • Small Group Discussions
  • Shakespeare – The Merchant of Venice
  • Portia - Negotiation Process
  • Brainstorm
  • Negotiation Strategies
  • De-Risking
  • Significance of Written Communication in Business
  • How to Write a Good Essay
• UNIT 4 Presentation Skills
  • Decision-Making and Management
  • Steps to a Great Presentation
  • Prepare - Practice - Perform
  • Dress Up, Stand Up, Speak Up
  • Useful Expressions
  • Each One Give One - Team Work
  • Elon Musk – Never Give-up on your Dreams
  • Cryptograms
  • Modals
  • Glossary
  • Recommendations
• UNIT 5 Critical Thinking Skills
  • Making Effective Powerpoint Presentations
  • Marketing Strategy
  • Note Making
  • Accounting – Inside Out
  • Formulating Sentences Using Effective Assertiveness Skills
  • Problem Solving Scenario
  • Critical Thinking in Everyday Life
  • Misleading Advertisements
  • Read, Explore, Innovate
• Question Bank and Worked Out Answers

Professor