Essentials of Organisational Behaviour

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Author(s): Srinivasan J, Sundar K

Product Code: vni-13

Essentials of Organisational Behaviour has been thoroughly revised to align with the latest TANSCHE syllabi. It presents the fundamentals of human and group behaviour at the workplace in simple, student-friendly language suited to commerce and management students. Designed for undergraduate academic requirements, the book helps students build a strong conceptual foundation in organisational behaviour for examinations.

Contents
Chapter 1: Introduction to Organisational Behaviour
Meaning and Definition of OB
Nature or Characteristics of OB
Objectives of OB
Scope/Elements of OB
Disciplines Contributing to OB
Contribution of Other Disciplines to OB
Opportunities for OB
Globalisation
Indian Workforce Diversity
Improving Customer Service
Innovation and Change
Networked Organisations
Work-Life Balance
People Skills
Creating a Positive Work Environment
Ethics and Ethical Behaviour
Organisational Behaviour Models
Evolution of OB
Role of OB
Understanding Human Behaviour
Controlling and Directing Human Behaviour
Organisational Adaption
Challenges of OB
Review Questions
Chapter 2: Individual Behaviour Learning, Attitude and Job Satisfaction
Concept of Learning
Definition
Characteristics of Learning
Conditioning
Classical Conditioning
Operant Conditioning
Classical vs. Operant Conditioning
Shaping Behaviour
Definition
Steps in the Shaping Process
Reinforcement
Schedules of Reinforcement
Positive vs. Negative Reinforcement in Practice
Concept of Attitude
Definition
Characteristics of Attitudes
Components of Attitude — The ABC Model
Affective Component
Behavioural Component
Cognitive Component
Behaviour and Attitude
Cognitive Dissonance
Moderating Conditions on the Attitude–Behaviour Link
Job Satisfaction
Definition
Causation of Job Satisfaction
The Work Itself
Pay and Perceived Equity
Promotion Opportunities
Quality of Supervision
Co-worker Relationships
Working Conditions
Role Clarity
Alignment with Personal Values
Impact of Satisfied Employees on the Workplace
Productivity and Performance
Reduced Absenteeism
Lower Employee Turnover
Improved Customer Satisfaction
Organisational Citizenship Behaviour (OCB)
Reduced Workplace Deviance
Employee Health and Well-being
Organisational Commitment
Review Questions
Chapter 3: Motivation and Morale
Motivation
Definitions of Motivation
Types of Motivation
Positive Motivation
Negative Motivation
Nature of Motivation
Significance of Motivation
Theories of Motivation
Maslow’s Theory of Hierarchical Needs
Herzberg’s Two Factor Theory
Maslow’s Theory and Herzberg’s Theory – A Comparison
Douglas McGregor’s X Theory and Y Theory
McClelland's Theory of Needs
Goal-Setting Theory (Edwin Locke)
Self-Efficacy Theory (Albert Bandura)
Equity Theory (John Stacy Adams)
Comparison of Motivation Theories
Financial and Non-Financial Motivational Techniques
Financial Motivational Techniques
Non-Financial Motivational Techniques
Financial vs. Non-Financial — Comparison
Job Characteristics Model and Redesigning Jobs
Redesigning Jobs
Other Redesign Approaches
Morale
Promotion of Employee Morale
Determinants of Morale
Review Questions
Chapter 4: Personality and Values
Definitions
Characteristics of Personality
Dimensions of Personality
Determinants of Personality
Biological Factors
Social Factors
Sub Culture
Family Background
Experiences in Life
Situational Factors
Personality Traits Influencing Organizational Behaviour
Major Personality Traits
Minor Personality Traits
Theories of Personality
Sigmund Freud Psycho Analytical Theory
Socio Psychological Theory
Traits Theory
Self Theory
Theories of Personality Development
Development of Personality
Evaluation of Freudian Theory
Erikson Psychological Stage in Ones’ Personality Development
Models of Personality
The Big Five Personality Model (OCEAN)
Myers-Briggs Type Indicator (MBTI)
Type A and Type B Personality
Locus of Control
Self-Monitoring
Proactive Personality
The Dark Triad
Models of Personality - Summary
Types of Personality
Social Learning Theory
Values
Definition
Relevance of Values in OB
Person-Job Fit
Person-Organisation Fit
P-J Fit Vs. P-O Fit - Comparison
Review Questions
Chapter 5: Perception
Meaning
Definitions
Characteristics
Perceptual Process
Factors Involved in Interpretation of Stimuli
Perceiver Oriented Factors
Attribution Theory
Perception Oriented Factors
Contextual Factors
Social Environment
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Dr. K. Sundar is Former Professor, Department of Commerce, Annamalai University. He has over 25 years of UG and PG teaching experience. A prolific author, he has contributed over 100 articles in national and international journals. He has authored books on Business Communication, Principles of Management, Human Resource Management, Organisation Behaviour, Business Ethics, Business Management and Auditing.

Dr. J. Srinivasan is Associate Professor, P.G. and Research Department of Commerce, R. V. Government Arts College, Chengalpattu. He has more than 20 years of teaching and eight years of research experience. His areas of interest include Human Resource Management, Banking, Cost and Management Accounting and Marketing.