Contents

Preface

LOGISTICS AND SUPPLY CHAIN MANAGEMENT – AN OVERVIEW (Part I)

Chapter 1: Introduction

Overview of Logistics  

Meaning of Logistics  

Definition of Logistics  

Nature and Scope of Logistics  

Objectives of Logistics  

Importance of Logistics  

Types of Logistics  

Evolution and Growth of Logistics  

Recent Developments in Logistics  

Application of Logistics in the Manufacturing Sector  

Logistics Activities Involved in the Manufacturing Organizations  

Application of Logistics in the Service Industry  

Review Questions

Chapter 2: Logistics Management

Introduction  

Reasons for Growth in Logistics Management  

Components / Functions of Logistics Management  

Performance Cycle Structure  

Performance of Logistics Management  

Customer Service and Logistics Management – Perspective  

The Logistics Framework Driven by Service  

Concepts in Logistics Management and Physical Distribution  

Logistics Network Design  

Logistics Network Modelling  

Types of Network Modelling  

Importance of Network Designing  

Summary  

Review Questions  

Chapter 3: Supply Chain Management

Introduction  

Definition of Supply Chain Management  

Nature of Supply Chain Management  

Importance of Supply Chain Management  

Emerging Trends in Global Supply Chain Management  

Key Enablers in Supply Chain Improvement  

Customer Service and SCM  

Objectives of Supply Chain Management  

Advantages of Supply Chain Management  

Disadvantages of Supply Chain Management  

Causes of Conflicts in Supply Chain Management  

Applications of Supply Chain Management / Major Drivers of Supply Chain Management  

The Relationship between Enablers and Levels of Supply Chain Improvement  

Participants in the Supply Chain  

Role of a Manager in Supply Chain  

Systems and Values of Supply Chain  

Value Chain  

Functions of Value Chain  

Supply Chain Effectiveness  

Difference between Logistics and SCM  

Outsourcing  

Benefits of Outsourcing  

3PL  

Advantages of 3PL  

4PL  

Advantages of 4PL  

Difference between 3PL and 4PL  

Summary  

Review Questions

LOGISTICS AND SUPPLY CHAIN MANAGEMENT

– INVENTORY, WAREHOUSING, TRANSPORTATION (Part II)

Chapter 4: Inventory Management

Inventory Management  

Steps in Inventory Logistics Management  

Advantages of Inventory Logistics Management  

Classification of Inventory  

MRO (Maintenance, Repair and Operations) Inventory Management  

Challenges in MRO Inventory Management  

Measures for Better MRO Inventory Management  

E-Procurement  

Benefits of E-procurement  

Inventory Costs  

Ordering Costs  

Stock Out Costs  

Inventory Carrying  

Elements of Carrying Cost  

Economic Order Quantity (EOQ)  

Assumption of EOQ Model  

Merits of EOQ  

Demerits of EOQ  

Bullwhip Effect  

Causes of the Bullwhip Effect  

Material Handling  

Dimensions of Material Handling  

Objectives of Material Handling  

Material Handling Equipments  

Material Handling Equipments Based on Function  

Material Handling Equipments Based on Usage  

Kanban  

Advantages of Kanban  

Summary  

Review Questions

Chapter 5: Warehousing

Introduction  

Meaning of Warehousing  

Warehousing and Supply Chain  

Importance of Warehousing  

Benefits of Warehouse Logistics  

Objectives of Warehousing  

Elements of Warehousing  

Types of Warehouses  

Essentials of a Benchmark Warehouse  

Location of Warehouse  

Factors Influencing the Choice of Warehouse Location  

Difference between a Warehouse and a Distribution Centre  

Distribution Resource Planning (DRP)  

Importance of DRP  

Advantages of DRP  

Process of DRP  

Distribution Management  

Difference between Logistics Management and Distribution Management  

Challenges in Distribution Management  

Strategies to Overcome Challenges in Distribution Management  

Distribution Channel Management  

Codification  

Order Picking  

Types of Picking  

Benefits of Order Picking  

Warehousing Strategy  

Centralized Warehouses  

Decentralized Warehouses  

Radio Frequency Identification (RFID)  

Functioning Mechanism of RFID  

Benefits of RFID  

Drawbacks of RFID  

Summary  

Review Questions

Chapter 6: Demand Forecasting

Introduction  

Meaning of Demand Forecasting  

Demand Forecasting and Supply Chain Management  

Need for Demand Forecasting  

Techniques of Demand Forecasting  

Quantitative Demand Forecasting Methods  

Types of Demand Forecasting  

Characteristics of a Good Forecasting Technique  

Summary  

Review Questions

Chapter 7: Transportation and Insurance

Introduction  

Position of Transportation in Logistics and SCM  

Relationship between Transportation and Logistics  

Determinants of Transportation in Logistics  

Components of Transport Processes (Eg. For Land Transport)  

The Basic Mode of Transportation  

Modes of Transportation in Logistics  

Road/Land Transportation  

Railroads Transportation  

Ocean Transportation  

Air Transportation  

Pipeline Transportation  

Transportation and Shipping  

Types of Ship  

Measurement Capacity of Ships  

Other Measurements  

Air Freight Logistics  

Advantages of Air Freight Forwarding  

Problems Faced by Air Freight Forwarding  

Multimodal Transportation  

Multimodal Transportation Vs. Intermodal Transportation  

Process and Organization of Multimodal Transportation  

Advantages of Multimodal Transportation  

Challenges of Multimodal Transportation  

Containerization  

Features of Containerization  

ICDs and CFS  

Distinction between ICDs and CFSs  

Functions of ICDs and CFSs  

Cross-Docking  

Meaning and Significance of Cross-Docking  

Procedure of Cross-Docking  

Need for Cross-Docking  

Reason for Implementing Cross-Docking  

Selection of Transportation Mode  

Factors Influencing the Choice of Mode of Transport  

Routing  

Transportation Network and Decision  

Layer of Network  

Insurance in Logistics  

Types of Risks Faced by Logistics Companies  

Types of Logistics Insurance Coverage  

Summary  

Review Questions

LOGISTICS AND SUPPLY CHAIN MANAGEMENT

– INFORMATION SYSTEM & PERFORMANCE MEASUREMENT (Part III)

Chapter 8: Logistic Information System

Introduction  

Meaning  

Role of Logistics Information System  

Principles of Logistics Information  

Prerequisite of Logistics Information System  

Components of Logistics Information System  

Logistics Information System Integration  

Integrated IT Solutions for Logistics and SCM: Concepts and Technologies  

Recent Technology Applications in Logistics and SCM  

Bar Code  

Extensible Markup Language (XML)  

Data Management  

Imaging  

Artificial Intelligence Systems (AI)  

Radio Frequency Identification (RFID)  

Computer on Board and Satellite Tracking  

Logistic Labels  

QR Code  

FASTag  

Summary  

Review Questions

Chapter 9: Performance in Logistics and Supply Chain Management

Introduction  

Meaning of Logistic Performance  

Objectives of Performance Measurement System  

Model of Logistic Performance  

Steps for Effective Logistics Performance  

Benchmarking  

Importance of Benchmarking  

Types of Benchmarking in Supply Chain  

Process of Benchmarking  

Dimensions of Performance Measurement in Supply Chain  

Selecting Performance Measures in Logistics & SCM  

Methods for Setting Performance Targets  

Summary  

Review Questions

Chapter 10: Performance Measures in Logistics and Supply Chain Management

Introduction  

Supply Chain Operations Reference Model (SCOR)  

Levels of Analysis  

Strengths and Weaknesses of the Model  

SCOR Metrics  

Logistic Scoreboard  

Activity-Based Costing (ABC Analysis)  

Application of Activity-Based Costing in Logistics and Supply Chain  

Trade-off Identification  

Advantages of ABC Analysis  

Disadvantages of ABC Analysis  

Economic Value Added Analysis (EVA)  

Calculation of Economic Value Added  

Steps in Implementing Economic Value Added (EVA)  

Positives of EVA  

Negatives of EVA  

Balance Scorecard Approach  

Balanced Scorecard Parameters used by Firms  

Lean Logistics  

Principles of Lean Logistics  

Six Sigma  

Six Sigma Deployment in SCM  

Key Benefits  

Summary  

Review Questions  

Model Question Papers (MQP)  

Index

Dr. S. Nafeesa is currently working as an Assistant Professor of PG & Research Department of Commerce in The Quaide Milleth College for Men, Chennai.

Dr. A. Kamaruniza is currently working as an Assistant Professor of PG & Research Department of Commerce in The Quaide Milleth College for Men, Chennai.