Table of contents
Biographical note
Excerpt
- Cover
- Title Page
- Copyright Page
- Contents
- Preface
- Chapter 1 Opening Bank Accounts
- Bank Accounts
- Types of Accounts
- Savings Account
- Basic Savings Bank Account
- Savings Bank Account with Reward Points
- Current Account
- Resident Foreign Currency (Domestic) Account
- Fixed Deposit Account
- Fixed Deposit Receipt
- Fixed Deposits Vs Chit Funds Vs Mutual Funds
- Reinvestment Deposit Account
- Flexi-Deposit Account
- Senior Citizen Deposit Account
- Recurring Deposit Account
- Floating Rate Deposit Account
- Steps in Opening Accounts
- Obtaining Letter of Introduction
- Application Form
- Specimen Signature
- First Transaction
- Issue of Cheque, Pay-in-slip, and Passbook
- Operation of the Account by an Agent
- Savings Account Vs. Current Account
- Disclosure of Information
- Banker’s Liability
- Pay-in-Slip Book
- ‘Donatio Mortis Causa’
- Printed Cheque Forms—Merits
- Passbook
- Meaning
- Effect of Entries
- Legal Implications
- Banking Practice
- Review Questions
- Chapter 2 Bank Customer
- Definition
- Bank Customer Relationship
- Debtor and Creditor
- Trustee and Beneficiary
- Agent and Principal
- Special Type of Customers
- Minors
- Customer Identification and KYC Norms
- Meaning
- Legal Compliance
- Applicability
- Customer Identification
- KYC Documents for Normal Customers
- KYC for Low Income Customers
- Partnership Firm
- Joint Stock Company
- Married Woman
- Executors and Administrators
- Lunatics
- Illiterate Persons
- Trustees
- Joint Accounts
- Joint Hindu Family
- Non-Trading Institutions
- Review Questions
- Chapter 3 Bank Lending
- Significance of Bank Lending
- Lending Sources
- Bank Lending Principles
- Forms of Lending
- Loan Evaluation Process
- Securities for Lending
- Personal Security
- Collateral Security
- Types of Collateral Securities
- Factors Influencing Bank Lending
- Review Questions
- Chapter 4 Negotiable Instruments
- Meaning
- Characteristics
- Nature
- Negotiable Instruments – Features/Similarities
- Types
- Cheque
- Promissory Note
- Bill of Exchange
- Cheque Vs Bill of Exchange
- Bill of Exchange Vs Promissory Note
- Review Question
- Chapter 5 Crossing
- Definition
- Objective
- Crossing and Negotiability
- Need for Crossing
- Types of Crossing
- General Crossing (Section 123)
- Special Crossing (Section 124)
- Not-negotiable Crossing
- Account Payee Crossing
- Double Special Crossing
- Restrictive Crossing
- Double Crossing
- Persons Eligible to do Crossing
- Consequence of Crossing
- Opening of Crossing
- Obliterating a Crossing
- Liability of the Paying Banker
- Marking of Cheque
- Types of Marking
- Review Questions
- Chapter 6 Endorsement
- Negotiation
- Meaning of Endorsement
- Definition of Endorsement
- Components of Endorsement
- Types
- General or Blank Endorsement
- In-full or Special Endorsement
- Converted Full Endorsement
- Partial Endorsement
- Restrictive Endorsement
- Conditional Endorsement
- Cheques Payable to Fictitious or Impersonal Persons
- Endorsement by Legal Representative
- Intentional Cancellation of Endorsement
- Negotiation Back
- Effect of Endorsement
- Duration of Endorsement
- Quality of a Bearer Instrument
- Rules Regarding Endorsement
- Review Questions
- Chapter 7 Paying Banker
- Meaning
- Banker’s Duty
- Precautions by a Paying Banker
- Dishonoring Customer’s Cheque
- Cheque Bouncing - Consequences
- Legal Course
- Bankers Options
- Proposed Changes
- Dishonoring Cheques—Remarks
- Dishonoring Cheques—Inappropriate Remarks
- Discharge of Paying Banker
- Payment in a Crossed Cheque
- Payment of Cheque by Mistake
- Material Alteration
- Definition
- Meaning
- Non-material Alterations
- Legal Effect
- Burden of Proof
- Protection to the Paying Banker
- Statutory Protection (Section 85)
- In case of Order Cheques
- In the Case of Bearer Cheques
- In the case of Crossed Cheques
- Refusal of Cheque Payment
- Review Questions
- Chapter 8 Collecting Banker
- Meaning
- Collecting Banker’s Role
- As Holder for Value
- Effects
- As an Agent
- Statutory Protection (Section 131)
- Conditions
- Collecting Banker’s Duty
- Duty to Present the Cheque
- Duty of Due-care and Diligence
- Duty to Serve Notice of Dishonor
- Legal Position
- RBI’s Instructions
- Immediate Credit for Outstation Cheques
- Interest for Delay
- Collection of Bills of Exchange
- Agent for Collection
- Accurate Accounts
- Paying Banker Vs Collecting Banker
- Review Questions
- Chapter 9 Customer Grievances, Redressal and Ombudsman
- Customer Grievances
- Grievances Redressal
- Banking Ombudsman
- Banking Ombudsman Scheme
- Object of the Scheme
- Suspension of the Scheme
- Appointment
- Territorial Jurisdiction
- Location of Office
- Qualification
- Tenure
- Remuneration
- Staffing of the Office
- Powers and Duties
- Other Powers and Duties
- Procedure for Redressal of Grievance
- Making a Complaint
- Calling for Information
- Settlement of Complaint by Agreement
- Recommendation for Settlement
- Award by the Banking Ombudsman
- Rejection of the Complaint
- Procedure for Redress of Customer Grievance
- Review Questions
- Chapter 10 Banking Regulations Act 1949
- Preamble
- Applicability
- Definitions
- Banking
- Banking Policy
- Banking Branch
- Major Provisions
- Banking Business (Section 6)
- Board of Management
- Minimum Paid-up Capital and Reserves
- Capital and Voting Rights
- Commission, Brokerage
- Prohibition of Charge on Unpaid Capital
- Prohibition of Floating Charge on Assets
- Payment of Dividend
- Prohibition of Common Directors
- Reserve Fund
- Cash Reserve
- Subsidiary Companies
- Loans and Advances
- Branch Licensing
- New Place of Business
- Maintenance of Liquid Assets
- Assets of the Bank
- Accounts and Balance Sheet
- Inspection
- Directions to Banking Companies
- Acquisition of Undertaking
- Winding up of Banking Companies
- Amalgamation
- Recent Development
- Review Questions
- Chapter 11 Insurance – An Overview
- Definition
- Basic Principles of Insurance
- Reinsurance
- Life Insurance
- Meaning
- Policies
- General Insurance
- Meaning
- Types
- Policies
- Other Insurances
- Liability Insurance
- Concept of Insurance Services
- Health Insurance
- Meaning
- Health Insurance Policy
- Health Insurance Plan
- Employer Sponsored Plans
- Government Sponsored Plans
- Need for Health Insurance
- Motor Insurance
- Meaning
- Nature
- Property Accident Aspect
- Personal Accident Aspect
- Rural Insurance
- Meaning
- Potential
- Delivery Channels
- Annuity
- Definition
- Features
- Types
- Review Questions
- Chapter 12 Insurance – Regulatory Framework
- The Insurance Act
- Insurance Regulatory and Development Authority of India (IRDAI)
- Composition
- Duties
- Powers and Functions
- Constitution
- Composition of Authority
- Tenure of Office
- Administrative Powers
- Meeting of Authority
- Grants by Central Government
- The Fund
- Accounts and Audit
- Powers of Central Government
- Insurance Advisory Committee
- Power to Make Regulations
- Major Amendments to Insurance Act
- The First Schedule
- Capital Requirements
- Divesting Excess Shareholding
- Conditions of Investment
- Rural or Social Sector
- Investigation and Inspection
- Insurance Agents, Intermediaries and Surveyors
- Insurance Agents
- Issue of Licence to Intermediary
- Surveyors
- Review questions
- Index
- Cover
- Title Page
- Copyright Page
- Contents
- Preface
- Chapter 1 Opening Bank Accounts
- Bank Accounts
- Types of Accounts
- Savings Account
- Basic Savings Bank Account
- Savings Bank Account with Reward Points
- Current Account
- Resident Foreign Currency (Domestic) Account
- Fixed Deposit Account
- Fixed Deposit Receipt
- Fixed Deposits Vs Chit Funds Vs Mutual Funds
- Reinvestment Deposit Account
- Flexi-Deposit Account
- Senior Citizen Deposit Account
- Recurring Deposit Account
- Floating Rate Deposit Account
- Steps in Opening Accounts
- Obtaining Letter of Introduction
- Application Form
- Specimen Signature
- First Transaction
- Issue of Cheque, Pay-in-slip, and Passbook
- Operation of the Account by an Agent
- Savings Account Vs. Current Account
- Disclosure of Information
- Banker’s Liability
- Pay-in-Slip Book
- ‘Donatio Mortis Causa’
- Printed Cheque Forms—Merits
- Passbook
- Meaning
- Effect of Entries
- Legal Implications
- Banking Practice
- Review Questions
- Chapter 2 Bank Customer
- Definition
- Bank Customer Relationship
- Debtor and Creditor
- Trustee and Beneficiary
- Agent and Principal
- Special Type of Customers
- Minors
- Customer Identification and KYC Norms
- Meaning
- Legal Compliance
- Applicability
- Customer Identification
- KYC Documents for Normal Customers
- KYC for Low Income Customers
- Partnership Firm
- Joint Stock Company
- Married Woman
- Executors and Administrators
- Lunatics
- Illiterate Persons
- Trustees
- Joint Accounts
- Joint Hindu Family
- Non-Trading Institutions
- Review Questions
- Chapter 3 Bank Lending
- Significance of Bank Lending
- Lending Sources
- Bank Lending Principles
- Forms of Lending
- Loan Evaluation Process
- Securities for Lending
- Personal Security
- Collateral Security
- Types of Collateral Securities
- Factors Influencing Bank Lending
- Review Questions
- Chapter 4 Negotiable Instruments
- Meaning
- Characteristics
- Nature
- Negotiable Instruments – Features/Similarities
- Types
- Cheque
- Promissory Note
- Bill of Exchange
- Cheque Vs Bill of Exchange
- Bill of Exchange Vs Promissory Note
- Review Question
- Chapter 5 Crossing
- Definition
- Objective
- Crossing and Negotiability
- Need for Crossing
- Types of Crossing
- General Crossing (Section 123)
- Special Crossing (Section 124)
- Not-negotiable Crossing
- Account Payee Crossing
- Double Special Crossing
- Restrictive Crossing
- Double Crossing
- Persons Eligible to do Crossing
- Consequence of Crossing
- Opening of Crossing
- Obliterating a Crossing
- Liability of the Paying Banker
- Marking of Cheque
- Types of Marking
- Review Questions
- Chapter 6 Endorsement
- Negotiation
- Meaning of Endorsement
- Definition of Endorsement
- Components of Endorsement
- Types
- General or Blank Endorsement
- In-full or Special Endorsement
- Converted Full Endorsement
- Partial Endorsement
- Restrictive Endorsement
- Conditional Endorsement
- Cheques Payable to Fictitious or Impersonal Persons
- Endorsement by Legal Representative
- Intentional Cancellation of Endorsement
- Negotiation Back
- Effect of Endorsement
- Duration of Endorsement
- Quality of a Bearer Instrument
- Rules Regarding Endorsement
- Review Questions
- Chapter 7 Paying Banker
- Meaning
- Banker’s Duty
- Precautions by a Paying Banker
- Dishonoring Customer’s Cheque
- Cheque Bouncing - Consequences
- Legal Course
- Bankers Options
- Proposed Changes
- Dishonoring Cheques—Remarks
- Dishonoring Cheques—Inappropriate Remarks
- Discharge of Paying Banker
- Payment in a Crossed Cheque
- Payment of Cheque by Mistake
- Material Alteration
- Definition
- Meaning
- Non-material Alterations
- Legal Effect
- Burden of Proof
- Protection to the Paying Banker
- Statutory Protection (Section 85)
- In case of Order Cheques
- In the Case of Bearer Cheques
- In the case of Crossed Cheques
- Refusal of Cheque Payment
- Review Questions
- Chapter 8 Collecting Banker
- Meaning
- Collecting Banker’s Role
- As Holder for Value
- Effects
- As an Agent
- Statutory Protection (Section 131)
- Conditions
- Collecting Banker’s Duty
- Duty to Present the Cheque
- Duty of Due-care and Diligence
- Duty to Serve Notice of Dishonor
- Legal Position
- RBI’s Instructions
- Immediate Credit for Outstation Cheques
- Interest for Delay
- Collection of Bills of Exchange
- Agent for Collection
- Accurate Accounts
- Paying Banker Vs Collecting Banker
- Review Questions
- Chapter 9 Customer Grievances, Redressal and Ombudsman
- Customer Grievances
- Grievances Redressal
- Banking Ombudsman
- Banking Ombudsman Scheme
- Object of the Scheme
- Suspension of the Scheme
- Appointment
- Territorial Jurisdiction
- Location of Office
- Qualification
- Tenure
- Remuneration
- Staffing of the Office
- Powers and Duties
- Other Powers and Duties
- Procedure for Redressal of Grievance
- Making a Complaint
- Calling for Information
- Settlement of Complaint by Agreement
- Recommendation for Settlement
- Award by the Banking Ombudsman
- Rejection of the Complaint
- Procedure for Redress of Customer Grievance
- Review Questions
- Chapter 10 Banking Regulations Act 1949
- Preamble
- Applicability
- Definitions
- Banking
- Banking Policy
- Banking Branch
- Major Provisions
- Banking Business (Section 6)
- Board of Management
- Minimum Paid-up Capital and Reserves
- Capital and Voting Rights
- Commission, Brokerage
- Prohibition of Charge on Unpaid Capital
- Prohibition of Floating Charge on Assets
- Payment of Dividend
- Prohibition of Common Directors
- Reserve Fund
- Cash Reserve
- Subsidiary Companies
- Loans and Advances
- Branch Licensing
- New Place of Business
- Maintenance of Liquid Assets
- Assets of the Bank
- Accounts and Balance Sheet
- Inspection
- Directions to Banking Companies
- Acquisition of Undertaking
- Winding up of Banking Companies
- Amalgamation
- Recent Development
- Review Questions
- Chapter 11 Insurance – An Overview
- Definition
- Basic Principles of Insurance
- Reinsurance
- Life Insurance
- Meaning
- Policies
- General Insurance
- Meaning
- Types
- Policies
- Other Insurances
- Liability Insurance
- Concept of Insurance Services
- Health Insurance
- Meaning
- Health Insurance Policy
- Health Insurance Plan
- Employer Sponsored Plans
- Government Sponsored Plans
- Need for Health Insurance
- Motor Insurance
- Meaning
- Nature
- Property Accident Aspect
- Personal Accident Aspect
- Rural Insurance
- Meaning
- Potential
- Delivery Channels
- Annuity
- Definition
- Features
- Types
- Review Questions
- Chapter 12 Insurance – Regulatory Framework
- The Insurance Act
- Insurance Regulatory and Development Authority of India (IRDAI)
- Composition
- Duties
- Powers and Functions
- Constitution
- Composition of Authority
- Tenure of Office
- Administrative Powers
- Meeting of Authority
- Grants by Central Government
- The Fund
- Accounts and Audit
- Powers of Central Government
- Insurance Advisory Committee
- Power to Make Regulations
- Major Amendments to Insurance Act
- The First Schedule
- Capital Requirements
- Divesting Excess Shareholding
- Conditions of Investment
- Rural or Social Sector
- Investigation and Inspection
- Insurance Agents, Intermediaries and Surveyors
- Insurance Agents
- Issue of Licence to Intermediary
- Surveyors
- Review questions
- Index
BANKING AND
INSURANCE
Vijay Nicole Imprints Private Limited

No. 1B, Second Main Road,
Ram Nagar South, Chennai – 600 091
Phone: + 91 - 44 - 4283 7178, 72002 58368, 97898 33533
Email: vni@vijaynicole.co.in Website: www.vijaynicole.co.in
A Textbook of Banking and Insurance
ISBN (Print): 978-93-95245-64-7
ISBN (ePub): 978-93-95245-66-1
ISBN (ePdf): 978-93-95245-67-8
Copyright © 2023, Vijay Nicole Imprints Private Limited
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Information contained in this work has been obtained by publishers, from sources believed to be reliable. However, neither publishers nor copyright holders guarantee the accuracy or completeness of any information published herein, and neither publishers nor copyright holders shall be responsible for any errors, omissions, or damages arising out of use of this information. This work is published with the understanding that publishers and copyright holders are supplying information but are not attempting to render engineering or other professional services. If such services are required, the assistance of an appropriate professional should be sought.
Laser typeset at: Maven Learning, Chennai - 600 091
Chapter 1Opening Bank Accounts
Savings Bank Account with Reward Points
Resident Foreign Currency (Domestic) Account
Fixed Deposits Vs Chit Funds Vs Mutual Funds
Senior Citizen Deposit Account
Obtaining Letter of Introduction
Issue of Cheque, Pay-in-slip, and Passbook
Operation of the Account by an Agent
Savings Account Vs. Current Account
Customer Identification and KYC Norms
KYC Documents for Normal Customers
Types of Collateral Securities
Factors Influencing Bank Lending
Chapter 4Negotiable Instruments
Negotiable Instruments – Features/Similarities
Bill of Exchange Vs Promissory Note
General Crossing (Section 123)
Special Crossing (Section 124)
Persons Eligible to do Crossing
Liability of the Paying Banker

