Cover
Halftitle Page
Title Page
Copyright Page
Dedication
CONTENTS
PREFACE
PART ONE: INDUSTRIAL RELATIONS AND LABOUR WELFARE
CHAPTER 1: INDUSTRIAL RELATIONS
Introduction
Definitions of Industrial Relations
Industrial Relations Systems
Objectives of Industrial Relations
Importance of Industrial Relations
Scope of Industrial Relations
New Frontiers of Employees Relations
Shape of Industrial Relations
Causes for Poor Industrial Relations
Suggestions to Improve Industrial Relations
Theories of Industrial Relations
Summary
Key Terms
Review Questions
Discussion Questions
References
CHAPTER 2: INDUSTRIAL RELATIONSHIP SYSTEM IN INDIA
Introduction
Industrial Relations During Colonial Period
Industrial Relations in Post Independence Eras
Industrial Relations in Post-Globalization Period From 1991 Till Date
Industrial Relations Trends in India
Introduction
Effectiveness of Industrial Relation
Industrial Relations Environment
Challenges in Industrial Relations
The Changed Business Scenario and Industrial Relations
Labour Reforms
Neo-Liberal Judicial Trends
Politics-Trade Unions
Fragmentation Politics to Politics of Cooperation
Towards a More Inclusive Union Movement
New Trends in Collective Bargaining
Conclusion
Summary
Key Terms
Review Questions
Discussion Questions
References
CHAPTER 3: STRATEGIC MANAGEMENT OF INDUSTRIAL RELATIONS
Introduction
Retrenchment
Procedure for Retrenchment
Transfer of Undertaking
Closure
Concept of Closure
Constitutionality of Section 25FFF
Chapter V- B
Lay-Off
Retrenchment
Industrial Relations in Turnaround Management
Turnaround Processes and Voluntary Retirement Schemes
Voluntary Retirement Scheme (VRS) Policy
Reasons for Acceptance of Voluntary Retirement Scheme
Legal Aspects of Voluntary Retirement Scheme
Conditions for Acceptance/Refusal of Voluntary Retirement
Disadvantages of Voluntary Retirement Scheme
Advantages / Merits of Voluntary Retirement Scheme
The American Federation of Labor - Congress of Industrial organisation (AFL-CIO)
Research and Development Activities
A Voice in Strategic Management Decision Making and Ownership
Capital Investment and Pension Funds
Industrial Sector Approach
International Coordination Amongst Unions
Summary
Key Terms
Review Questions
Discussion Questions
References
CHAPTER 4: LABOUR WELFARE
Introduction
Definitions of Labour Welfare
Objectives of Labour Welfare
Reasons for the Labour Welfare Activities in India
Principles of Labour Welfare
Historical Development of Labour Welfare in India/ Evolution of Labour Welfare in India
Labour Welfare Officer
Agencies for Labour Welfare Work in India
Labour Welfare
History of Labour Welfare
Central Sector
Craftsmen Training Scheme
National Employment Service
Welfare of Labour
Second National Commission on Labour
Child Labour
Rehabilitation of Bonded Labour
Women Labour
Occupational Safety and Health
Directorate General of Factory Advice Service and Labour Institute (DGFASLI)
Directorate General of Mines Safety (DGMS)
Labour Statistics
Social Security
Approaches to Labour Welfare
Importance of Labour Welfare in India Reasons
Industrial Backwardness of India
Welfare Measures
Statutory Welfare Schemes
Non-Statutory Schemes
Labour Welfare Officer
Who is Labour Welfare Officer?
Women Labour and the Law
Employment Opportunities and Wage Disparity
Applicability of Labour Laws for Women
Guidelines to Prevent Sexual Harassment of Working Women
Explanation
Conducting Enquiry by the Complaints Committee
Disciplinary Action
Unfair Labour Practices
BPO (Business Process outsourcing)
Objectives of Business Process Outsourcing
India - The World’s Preferred BPO Destination
The BPO Sector in India
Evolution of the BPO Industry in India
BPO Business Models
Advantages of BPO
Disadvantages of BPO
Strategies for Unionization of Bpo Workers
Knowledge Process Outsourcing (KPO)
History of KPO
India – the World’s Largest KPO Destination
Advantage of KPO
Benefits of KPO to India
Conclusion
Summary
Key Terms
Review Questions
Discussion Questions
References
CHAPTER 5: SOCIAL SECURITY
Introduction
Definitions of Social Security
Social Security Features
Elements Covered Under Social Security
Aims of Social Security
Coverage of Social Security Measures
International Labour Organization & Social Security
Summary
Key Terms
Review Questions
Discussion Questions
References
CHAPTER 6: TRADE UNIONS
Introduction
Definitions of Trade Union
Nature and Characteristics of Trade Union
Objectives of Trade Union
Advantages and Importance of Trade Unions
Why Workers Join Trade Union?
Theories of Trade Unionism
Types of Trade Unions
Functions of Trade Union
Union Structure
Current Trends in Trade Unionism
Growth of Trade Union Movement and Membership
Early Period
A Modest Beginning
All India Trade Union Congress
Present Position of Trade Union
Trade Unions and their Membership
Problems of Trade Union
Weakness of Trade Unions
Measures for Strengthening Trade Union
Agricultural Labour
Labour in Community Development Areas
Average Days Employed
Causes of Unemployment
Wages and Income
Change in Occupation Pattern
Bonded Labour in Agriculture
Summary
Key Terms
Review Questions
Discussion Questions
References
CHAPTER 7: WAGES AND SALARY ADMINISTRATION
Introduction
Definitions of Wages
Wage vs Salary
Objectives of Wage and Salary Administration
Principles of Wages and Salary Administration
The Elements of Wage and Salary System
Essential Characteristics of Good Wage Payment System
Systems of Wage Payment
Time Wage System
Suitability of Time Wage System
Piece Wage System
Suitability of Piece Wage System
Three Concept Wages
Factors Affecting Wages
Theories of Wage Payment
Procedure of Wage and Salary Administration
Objectives of Compensation
Factors Influencing Compensation Levels
State Regulation of Wages
Incentive Plans
Definitions of Incentive Plan
Objectives of Wage Incentive Schemes
Benefits of Incentive Plans
Limitations of Incentive Plans
Essentials of A Good Incentive Plan
Bonus Calculations
Summary
Key Terms
Review Questions
Discussion Questions
References
CHAPTER 8: GRIEVANCE
Introduction
Definitions of Grievance
Nature and Characteristics of Grievance
Features of Grievance
Forms of Grievances
Causes of Grievances
Effects of Grievances
The Discovery of Grievances
Machinery for Redressal of Grievances
Basic Elements of a Grievance Procedure
Grievance Handling Procedure
Grievance Management In Indian Industry
Machinery of Redressal of Grievance Grievance Procedure
Grievance Procedure in Indian Industry
Grievance Redressal Procedure
Model for Grievances Redressal Procedure Central Public Sector Undertakings
Grievance Redressal Policy for Manufacturing Industry
Summary
Key Terms
Review Questions
Discussion Questions
References
CHAPTER 9: DISCIPLINE
Introduction
Definitions of Discipline
Nature and Characteristics of Discipline
Aims and Objectives of Disciplines
Three Interpretation of Discipline
Misconduct or Indiscipline
Progressive Discipline Approach
The Red Hot Stove Rule
Judicial Approach to Discipline in India
Disciplinary Action
Definitions of Disciplinary Action
Causes of Indiscipline and Misconduct
Measures and Suggestions to Check Indiscipline
Procedure of Disciplinary Action
Forms of Disciplinary Action
Essentials of Good Disciplinary System
Summary
Key Terms
Review Questions
Discussion Questions
References
CHAPTER 10: INDUSTRIAL HEALTH
Introduction
Definitions
Importance of Industrial Health
Causes of Bad Industrial Health
Suggestions and Measures to Improve the Health Conditions
Governmental Measures to Improve Health Conditions
Summary
Key Terms
Review Questions
Discussion Questions
References
CHAPTER 11: ABSENTEEISM AND LABOUR TURNOVER
Introduction
Causes of Absenteeism
Other Causes of Absenteeism
Cost of Absenteeism
Preventing Absenteeism
Steps to take when Dealing with Absenteeism
Control of Absenteeism
Absenteeism in Indian Organization
Labour Turnover
Causes of Labour Turnover
Cost of Labour Turnover
Methods and Measures to Control (Secure Minimum) Labour Turnover
Summary
Key Terms
Review Questions
Discussion Questions
References
CHAPTER 12: WORKERS’ PARTICIPATION IN MANAGEMENT
Introduction
Definitions of Workers’ Participation
Features of Workers’ Participation in Management
Objectives of Workers Participation in Management
Need for Participation
Levels of Participation
Forms of Participation
Five Interpretation of Participation
Reasons for Failures of Workers’ Participation
Effective Workers’ Participation in Management
Measures for Making Participation Successful
Alternative Approaches to Participation
Quality Circles’ Objectives
Composition of Quality Circle
Quality Circles Structure
How Do Quality Circles Work?
Quality Circles in India
How to make Qcs Effective?
Suggestions for Effective use of Quality Circles
Quality of Working Life (Qwl)
Major Issues in Quality of Working Life
Quality of Work Life Councils
How to Measure Quality of Work Life?
Obstacles to Quality of Work Life Programme
Improving the Quality of Work Life
Joint Management Council
Functions of Joint Management Councils
Summary
Key Terms
Review Questions
Discussion Questions
References
CHAPTER 13: PROFIT SHARING AND CO-PARTNERSHIP
Introduction
Definitions of Profit Sharing
Nature and Features of Profit Sharing
Objects and Purpose of Profit Sharing
Advantages of Profit Sharing
Demerits of Profit Sharing
Labour Co-partnership
Features of Co-partnership
Advantages of Co-partnership
Limitations of Co-partnership
Summary
Key Terms
Review Questions
Discussion Questions
References
CHAPTER 14: INDUSTRIAL SAFETY AND ACCIDENTS
Introduction
Safety Programme (Prevention of Accidents)
Accidents
Definitions of Accident
Causes of Accidents
Safety Measures to Prevent Accidents
Accident Proneness
Causes of Accident Proneness
Accident Costs
Measurement of Accidents
Accident Reports and Records
Accident Prevention Programmes
Summary
Key Terms
Review Questions
Discussion Questions
References
CHAPTER 15: EMPLOYEE TRAINING, EDUCATION AND COUNSELLING
Introduction
Definitions of Training
Need for Training
Importance of Training
Types of Training
On-The-Job Training
Off-the Job Training
Workers’ Training According to Labour Laws
Workers’ Education
Workers’ Education in India
Workers’ Education Contents
Activities of Central Board for Workers Education (CBWE)
Levels of Workers’ Education Programme
Employee Counselling
Aims of Counselling
Need for Counselling
Functions of Counselling
Characteristics of People with Good Mental Health
The Manager’s Counselling Role
Types of Counselling
Summary
Key Terms
Review Questions
Discussion Questions
References
CHAPTER 16: INDUSTRIAL RELATIONS AT INTERNATIONAL LEVELS
Introduction
International Principles of Industrial Relations
Europe’s Industrial Relations
Industrial Relations and the Lisbon Strategy
Six Policy Areas Related to the Lisbon Strategy
Wage Bargaining Institutions
Collective Bargaining
Industrial Relations in Usa
Difference between American and Western Europe Labour Relations
Industrial Relations in North America
Industrial Relations in South America
Industrial Relations in Germany
Industrial Relations in Japan
Industrial Relations in UK
Summary
Key Terms
Review Questions
Discussion Questions
References
CHAPTER 17: COLLECTIVE BARGAINING
Introduction
Definitions of Collective Bargaining
Concept of Collective Bargaining
Features
Objectives
Negative Aspects of Collective Bargaining
Approaches to Collective Bargaining
Types of Bargaining
Importance of Collective Bargaining
The Process of Collective Bargaining
Clauses in Collective Agreement
Prerequisites/Principles Of Collective Bargaining Process and Success
Popular Bargaining Tactics
Bargaining Limits
Collective Bargaining in India
Suggestions for Effective Implementation of Collective Bargaining
Role of State in Collective Bargaining
Collective Bargaining and Its Effects within Globalization
Countries’ Participation in Collective Bargaining
Summary
Key Terms
Review Questions
Discussion Questions
References
CHAPTER 18: INTERNATIONAL LABOUR ORGANIZATION (ILO)
Introduction
Mission and Objectives of Ilo
Theoretical Perspectives
Functional Areas of Ilo Activities
ILO & India
National Commission of Labour (NCL)
Approaches in Drafting the Law on Labour Management Relations
Industrial Relations and Trade Union
Commission’s View
Contract Labour / Casual Workers Temporary Workers
Employee Wages
Working Conditions
Social Security
Other Recommendations
Conclusion
Summary
Key Terms
Review Questions
Discussion Questions
References
CHAPTER 19: INDUSTRIAL DISPUTES
Introduction
Nature and Characteristics of Industrial Disputes
Forms of Industrial Disputes
Causes of Industrial Disputes
Conflicts/Dispute Caused by Unions
Conflicts/Dispute Caused by Management
Types of Industrial Disputes
Prevention of Industrial Disputes
Settlement of Industrial Disputes
Conciliation
Industrial Disputes in India
Arbitration
Statutory History of Arbitration
Reference of Dispute to Arbitration Under Industrial Disputes Act, 1947
Reference to the Arbitrator
The Advantages and Disadvantages of Arbitration
Arbitrators Duty of Disclosure
Conclusion
Industrial Conflicts
Strikes and Lock-Outs
Prohibition of Strike and Lock-Outs
Illegal Strikes and Lock-Outs
Penalty For Illegal Strikes and Lock-Outs
Adjudication
Adjudication of Industrial Disputes
Industrial Tribunals
Power of the Government to Refer a Dispute for Adjudication
Labour Court
Jurisdiction
Impact of Good Industrial Relations
Summary
Key Terms
Review Questions
Discussion Questions
References
PART TWO: LABOUR LAWS
CHAPTER 20: THE TRADE UNION ACT, 1926
Introduction
Statement of Objects and Reasons
Preliminary
Registration of Trade Union
Rights and Liabilities of Registered Trade Unions
Regulations
Penalties and Procedure
The Trade Unions (Amendment) Act, 2001
Points to Remember
Trade Union Forms
Form A
Annexure B
Form D
Summary
Key Terms
Review Questions
Discussion Questions
References
CHAPTER 21: THE INDUSTRIAL DISPUTES ACT, 1947
Introduction
Statement of Object and Reasons
Preliminary
Authorities Under this Act
Procedure, Powers and Duties of Authorities
Strikes and Lock-outs
Lay-off and Retrenchment
Unfair Labour Practices
Penalties
Summary
Points to Remember
Key Terms
Review Questions
Discussion Questions
References
CHAPTER 22: THE INDUSTRIAL EMPLOYMENT (STANDING ORDERS) ACT, 1946
Introduction
Summary
Points to Remember
Key Terms
Review Questions
Discussion Questions
References
CHAPTER 23: THE PAYMENT OF WAGES ACT, 1936
Introduction
Objective of the Act
Scope and Coverage
Definitions
The Payment of Wages (Amendment) Act, 2005
An Act Further to Amend the Payment of Wages Act, 1936
Summary
Points to Remember
Key Terms
Review Questions
Discussion Questions
References
CHAPTER 24: THE MINIMUM WAGES ACT, 1948
Introduction
Statement of Objects and Reasons
Definitions
Summary
Points to Remember
Key Terms
Review Questions
Discussion Questions
References
CHAPTER 25: THE FACTORIES ACT, 1948
Introduction
Statement of Objects and Reasons
Preliminary
Chapter II: The Inspecting Staff
Chapter III: Health
Chapter IV Safety
Chapter V: Welfare
Chapter VI: Working Hours of Adults
Chapter VII: Employment of Young Persons
Chapter VIII: Annual Leave With Wages
Penalties and Procedure
Summary
Points to Remember
Key Terms
Review Questions
Discussion Questions
References
CHAPTER 26: THE WORKMEN’S COMPENSATION ACT, 1923
Introduction
Statement of Objects and Reasons
Chapter I: Preliminary
Chapter II: Workmen’s Compensation
Chapter III: Commissioners
Chapter IV: Rules
Summary
Points to Remember
Key Terms
Review Questions
Discussion Questions
References
CHAPTER 27: THE EMPLOYEES’ STATE INSURANCE ACT, 1948
Introduction
Statement of Objects and Reasons
Preliminary
Corporation, Standing Committee and Medical Benefit Council
Finance and Audit
Contributions
Benefits
Adjudication of Dispute and Claims
Penalties
Summary
Points to Remember
Key Terms
Review Questions
Discussion Questions
References
CHAPTER 28: THE PAYMENT OF GRATUITY ACT, 1972
Introduction
Statement of Objects and Reasons
Summary
Points to Remember
Key Terms
Review Questions
Discussion Questions
References
CHAPTER 29: THE EMPLOYEES’ PROVIDENT FUNDS AND MISCELLANEOUS PROVISIONS ACT, 1952
Introduction
Objective
Scope of the Act
Summary
Points to Remember
Key Terms
Review Questions
Discussion Questions
References
CHAPTER 30: THE PAYMENT OF BONUS ACT, 1965
Introduction
Definitions
Summary
Points to Remember
Key Terms
Review Questions
Discussion Questions
References
CHAPTER 31: THE APPRENTICES ACT, 1961
Introduction
Preliminary
Apprentices and their Training
Authorities
Summary
Points to Remember
Key Terms
Review Questions
Discussion Questions
References
CHAPTER 32: THE BONDED LABOUR SYSTEM (ABOLITION) ACT, 1976
Introduction
Preliminary
Abolition of Bonded Labour System
Extinguishment of Liability to Repay Bonded Debt
Implementing Authorities
Vigilance Committees
Miscellaneous
Summary
Points to Remember
Key Terms
Review Questions
Discussion Questions
References
CHAPTER 33: THE EMPLOYMENT EXCHANGES (COMPULSORY NOTIFICATION OF VACANCIES) ACT, 1959 AND EMPLOYEES FAMILY PENSION SCHEME 1971
Introduction
Preliminary
Employees Family Pension Scheme 1971
Benefits of Employees’ Pension Scheme
Applicability of the Scheme
Summary
Points to Remember
Key Terms
Review Questions
Discussion Questions
References
CHAPTER 34: THE CHILD LABOUR (Prohibition AND REGULATION) ACT, 1986
Introduction
Preliminary
Prohibition of Employment of Children in Certain Occupations and Processes
Regulation of Conditions of Work of Children
Miscellaneous
Summary
Points to Remember
Key Terms
Review Questions
Discussion Questions
References
CHAPTER 35: THE CONTRACT LABOUR (REGULATION AND ABOLITION) ACT, 1970
Introduction
Preliminary
The Advisory Boards
Registration of Establishments Employing Contract Labour
Licensing of Contractors
Welfare and Health of Contract Labour
Penalties and Procedure
Miscellaneous
Summary
Points to Remember
Key Terms
Review Questions
Discussion Questions
References
CHAPTER 36: THE EQUAL REMUNERATION ACT, 1976
Introduction
Preliminary
Payment of Remuneration at Equal Rates to Men and Women Workers and Other Matters
Miscellaneous
Summary
Key Terms
Review Questions
Discussion Questions
References
CHAPTER 37: THE MATERNITY BENEFIT ACT, 1961
Introduction
Summary
Points to Remember
Key Terms
Review Questions
Discussion Questions
References
CASELETS
Index
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